https://www.helenheportfolio.com/work daily 1.0 2023-08-02 https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572722215836-NECAK2SJU1XVUCMAWWP2/b6.png Work - Personas & Journey Map https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567085334858-8A0GNVLP4JV44D3D7YW9/FoodLabPortfolio-10.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567103439150-X6UN6X4F7S45B9GVF00E/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572719371524-SVDDFPYTJAYJFRFQ9S1U/plate1-01.png Work - Research https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572719520058-4KQF2I3H1MFEN7HEFI2R/4-04.png Work - The Solution https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572722303392-2GL3MC61TMO24PPG9F5M/4-04.png Work - Style Guideline https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572297400728-2FVU0VW469418R743BM1/new.gif Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573760110179-G44DTAIYZX882ULBOD3N/Iteration-02.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573416480052-CJ3C23PB4MIPX5VDW49I/FoodlabCover.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572193402214-CDUCXZADQ9NTV3YLNXWT/photo-1556741533-f6acd6474059-02.jpg Work - Open Ended Interviews This helped us to explore different problems that grocery shopper face everyday. We eventually narrowed down on designing a solution to improver users’ grocery experience with unfamiliar food. We also group interviewees by role and identify behavioral variables for each role. This helped us to create personas and identify user pain points. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572193616368-XB2QVY9Q7RXS5ZXXZ3AL/photo-1556741533-f6acd6474059-03.jpg Work - Semi-structured Interview After we defined the problem areas, semi-structured interview helped us gather detailed feedback and responses on users’ grocery experience. We want to analyze the current problem areas as well as identify user experiences that surprise us. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572193219371-89PCFGKPTQ1INRV5CL4J/photo-1556741533-f6acd6474059.jpg Work - User Observation After the semi-structured interviews, we came up with a user observation guide to observe users’ behaviors and processes during grocery shopping. We shadowed users in the store, and asked them to complete certain tasks related to purchasing a familiar ingredient. We asked them to do a think-aloud of how they want to accomplish the tasks and why they want to do so. While the participants walked around the store, we took notes and videos for reference. After they were done with the tasks, we asked them some follow-up questions for more insights on their specific actions and emotions. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572733231931-824DPUNAKIQ93H3PL1FM/4-04.png Work - Reflection https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572722259938-AFZH66Y8FAFD1UT05WE2/plate2-01.png Work - Key Interactions https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572715356822-R54U6ULWFO1TXKF7TFKI/1-01.png Work - Objective https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572722205954-55VSCL25C4ZSIHDI32UN/plate2-01.jpg Work - Findings https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1574486746388-O3MEYAU4LQTLMLHAWN17/Wireframe1.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572189283156-HDDJ7HKU1X01CDE7H0QN/FoodLab_Portfolio-06.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572986327967-UMXK6CJ0786YEXRMMFT4/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572733382705-MJXWQACM1C5QWNK911FH/Scan.gif Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572111390795-VQ5GD0WJHWKW1FA281HF/FoodLabPortfolio-02.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572722295376-I4R0YZ0OGCWAHNNK1V3L/Plate3-01.jpg Work - Wireframe https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572189791814-HS7BVWN9Y86HSCV66SUC/Persona-03.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572189791815-Q85HG68Z6WMYXKWI3INV/Persona-04.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572189792635-ZNSNLQ13NI1DA0JCJ5QB/Persona-05.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572722322285-LW8W9EK0SP6DDZMHJCYC/Plate3-01.jpg Work - User Testing https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572722332323-53AXJB3AUBLRVUYR0FKY/plate2-01.jpg Work - Design Iteration https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572722719197-2SL8NQODIC7OZU1Y2M3K/3-03.png Work - High Fidelity & User Flow https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572319905897-GZ95RBO13TZJVZAO1IV1/Select2.gif Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572298377633-PDLCV9DBS6CXHRCLO016/newnew.gif Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572715499779-UXUDSF1W3PUXUE0KVMHT/siniz-kim-aWWl29-VX7Y-unsplash.jpg Work - Problem https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572719754744-MEB299QW6R5J4T59L5FR/5-05.png Work - MY rOLE https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573344585348-A9DOFVLKRU8MI43YKCWZ/Solution.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567130801016-MU2Z2ILLFXQABBOR7P82/DilloDayApp_Portfolio3-03.jpg Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567109467239-U1LTTNFIC46M545LZC5X/App3-20.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567131944411-H6LY1881MX5B70L7NJ9D/Poster%2BWristband-01.png Work Dillo Day Branding Poster https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567132443202-IFCB9INDGX9RWFTMZ9IY/Poster%2BWristband-08.png Work Dillo Day 2018 Sweatshirt Photo Credit: Justin Barbin Photography https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567130119895-HJ7KWD0SH7RZ3N2SA7G4/DilloDayApp_PortfolioStyle-04.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567133091440-JPAK21O6IVURPWBEI1S6/image-asset.jpeg Work - Hi-Fi Prototype https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567109349764-HGXHV5R97FCO1GLJF4RW/App3-20.gif Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567129496404-KIAJDSC43K3M805251YN/image-asset.jpeg Work - Design Wireframes https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567109622726-VTZVAWW709FZ8VVCGGVB/Screen+Shot+2019-08-29+at+4.13.17+PM.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567109380659-W1FH4UJT887U14NS8STK/App4-22.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567108448416-APDYCCTU4328BQ4CN2IP/image-asset.jpeg Work - Tasks & My Role https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567129640395-HQYO77B8KI7KTAZ8W81G/image-asset.jpeg Work - Style Guidelines https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567131902953-VCOZH5J2OFY5UP71KI7U/Poster%2BWristband-07.png Work Dillo Day 2018 Logo https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567132282120-XN0MEQKWQ74UPM1QTDKL/Poster%2BWristband-05.png Work Wristband (Student, Guest and Evanston Resident) https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573414277593-Q9CXIIZJETBA8OAF70HL/DilloDayApp_Portfolio1-02.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567131227556-P0J5M5DI76QPE3JST2VX/DilloDayApp_Portfolio6-06.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567132346887-ZAIDN610G9T6XOU1N352/Poster%2BWristband-02.png Work Dillo Day 2018 Map https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567130530472-X8ABSP9DJXGO1SYMVPCQ/DilloDayApp_Portfolio5-05.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567132521742-15WH64PU7QSU6GZJGDML/DilloDayApp_PortfolioStyle-04.png Work Dillo Day 2018 Photo Credit: Justin Barbin Photography https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573158401022-KA1UQ72H42JYPYSQRG2V/Reward-03.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573090341924-I45178HIA2EACGFMIS2L/ColorGuide.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573007239016-CCSBJHSZZZ2USNJB89SH/Untitled-3-01.png Work It’s time for Alisha to have a regular physical check-up. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463583808-E74GYJTU1VNVEFNKZHB8/Untitled-3-02.png Work It’s time for Alisha to have a regular physical check-up. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463587668-TLQR5H5KJT0QS3YS0U8A/Untitled-3-03.png Work “What? I have diabetes??” https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463588302-1LZBTI1QRL80YGPW108Q/Untitled-3-04.png Work She finds her physician, Dr. Rina, online. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463591221-9TG1BVQ3AU78CGCKGM2M/Untitled-3-05.png Work The traffic in Mumbai is really bad. Takes her 1 hr to the hospital. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463591461-ZE8HKMZPEPTKWRRMUMHH/Untitled-3-06.png Work The waiting time is another 2 hrs. Her daughter falls asleep when she waits for the doctor. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463594388-AX2W358RT6M7O8ASR7NH/Untitled-3-07.png Work Dr. Rina asks Alisha to monitor her glucose level every Friday, but she fails to do so. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463594676-G2YJTNLRDN10PHU6K87Q/Untitled-3-08.png Work It takes her another hour to get to the pharmacy. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463597406-NSZARPB66XJ2SVSGHGOL/Untitled-3-09.png Work She get her medicine as prescribed by Dr. Rina. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573099888079-4WDUB2IZLWC9SNS898C9/Untitled-3-10.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1569463597746-EVIMHDW7U143TJ5GG02M/Untitled-3-10.png Work It is time for her second appointment, which only last for 15 mins. Alisha realizes how her life has changed since diabetes. https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573099843590-0P9UOTFPIMIUHE8CU5FE/Untitled-3-11.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573007070955-CANDNRM9YTAH4PT1FIG0/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573102461203-A8UM7BZXOSZ2MN9YDVOF/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573266164885-VKOQN96HAGROYIM5D7LU/Solution.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573184872548-LF5V7NH0UGD0J1WYJHES/Interview.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573184335602-ACLSZEHIQUV72RK6YHWD/Data-02.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573099609369-VA10GG58NLP8XVG5OKKK/Iteration.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567473989171-IUZZ7KX1A48AB81QS329/mock+up-brochure.jpg Work - Final Concept Corporate Diabetes Wellness Program https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573158370776-XPDELQWT13N4JICRIYON/IoT-02.jpg Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1568233686127-J8HTII63B2C1U0T4V1JK/Map.gif Work Solution Network Map with Participants in the Ecosystem https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1567988666816-NINOWSQP9U8M175SAG4H/MacBook+Pro.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572633773451-RNV29HF9CTFTFPR6S3F8/Onboard.gif Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1573107102895-J3B5UPL6NIJ85PXTSIUZ/UserFlow.png Work https://images.squarespace-cdn.com/content/v1/5d66d5d335d3740001254a37/1572371241925-XG0IZW9S8KZV7NNUVE4I/Reward.gif Work 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